Returns & Exchanges

At Chokers, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn jewelry. If your new accessory isn't the perfect fit for your style, our hassle-free process ensures a quick exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the choker in its original velvet pouch and protective box to ensure it remains tangle-free and undamaged during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the item, your refund or exchange will be processed within 5 to 7 business days.